Genshin Impact keeps crashing or freezing on Windows PC
Here is a list of all the effective solutions you can try if Genshin Impact keeps crashing or freezing on Windows 11/10 PC. Now, let’s take a look at all the solutions in detail.
1] Make sure the system matches the minimum requirement
Before getting into the technical solutions, ensure your system matches the minimum requirement to run the game. Minimum requirements
Operating system: Windows 7 or above (64-bit)Processor: Intel Core i5 or equivalentMemory: 8 GB RAMGraphics card: NVIDIA® GeForce® GT 1030 and higherDirectX version: 11Storage: 30 GB
Recommended requirements
Operating system: Windows 7 or above (64-bit) or laterProcessor: Intel Core i7 equivalent or higherMemory: 16 GB RAMGraphics: NVIDIA GeForce GTX 1060 6 GB and higherDirectX version: 11Storage: 30 GB
2] Run the Game in administrator mode
The next thing you can try is to run the game in administrator mode. Sometimes, not having administrative privileges can be the major reason causing the problem. So, grant administrative rights and check if it makes any difference. Here’s how it’s done. Launch the game, and check if the problem continues.
3] Download the latest Graphics Driver update
Downloading the latest graphics driver update is another solution you can try. If you haven’t updated the installed driver for a long time, it’s no surprise that you face the mentioned problem. Thus, download the update and check if the problem continues. After installing the update, restart your system. Now, launch the game and check if the crashing issue is fixed. If not, try the next solution.
4] Repair the Game files
Corrupted game files can be another major reason causing the problem. In this case, the best thing you can do is try to repair the game files. To do so, follow the below steps. Once done, restart your computer and check if the issue persists.
5] Download the latest DirectX and Visual C++ redistributable files
Genshin Impact will crash on your Windows PC if you don’t have the latest version of DirectX and Visual C++ redistributable. These services are essential to run a game without any problem. But if you don’t have the latest version installed on your system, you will face a compatibility issue which will automatically cause the mentioned problem. After downloading the updates, install them on your system, followed by a simple restart. Launch the game and check if the problem continues. If yes, continue with the guide.
6] Clear Temp files
The crashing issue can also occur due to a large number of temporary files. To solve the problem, you will have to clear all the temporary files. Here’s how it is done. Now, restart the system, and launch the game. Check if the problem is fixed. Read: Fix Fortnite keeps crashing or freezing on Windows PC
7] Whitelist the Game through Firewall settings
If the game is blocked under the Firewall settings, you’re most likely to face the mentioned problem. You can do so by following the below steps.
Private Network will allow the app to connect to the internet only at home or workPublic Network will allow the app to connect to the internet anywhere, including Public WiFi hotspots.
Click on OK. Now, restart the game and check if the problem is solved.
9] Reinstall the Game
If nothing helps, the thing you can go with is reinstalling the game. As it turns out, there can be an installation error that is causing the issue. In this case, reinstall the game to fix the problem.
Why is Genshin Impact crashing on my computer?
There can be multiple reasons why Genshin Impact is crashing on your system. If the system isn’t compatible with the game’s minimum requirement, you will face a crashing problem. The problem will also occur if your system doesn’t feature the latest Graphics Driver update or the game files have been corrupted. It’s very easy to troubleshoot this problem.
How to fix Genshin Impact not launching on Windows 11?
Depending on the culprit, it’s very easy to fix Genshin Impact not launching on Windows 11 problem. From troubleshooting in Clean Boot, downloading the latest Graphics Driver update, running the game with administrative privileges, downloading installing the latest DirectX and Visual C++ redistributable files to repairing the game files, all these methods are useful in solving the Genshin Impact launch problem on Windows 11. Read Next: New World keeps crashing or freezing on Windows PC.
