CD or DVD drive not working
Open the Properties of your device and see if there are any error messages displayed against Device Status-
Code 19: Windows cannot start this hardware device because its configuration information is incomplete or damagedCode 31: The device is not working properly because Windows cannot load drivers required for this deviceCode 32: A driver for this device has been disabled, An alternate driver may be providing this functionalityCode 39: Windows cannot load the device driver for this hardware, The driver may be corrupted or missingCode 41: Windows successfully loaded the device driver for this hardware but cannot find the hardware device.
The error message will give you the direction to work. You can see the complete list of Error Codes in Device Manager here.
Windows doesn’t recognize DVD
1] Run Troubleshooters
Windows 11/10 offers several built-in Windows Troubleshooters. Use the Hardware and Devices Troubleshooter and see if it helps you. To open it directly, Run the following command: The Troubleshooters are available in Windows 8.1 and Windows 8 too.
2] Update or reinstall the driver
Follow one of the methods below to update your drivers:
3] Disable and re-enable the post
Disable and then enable the DVD or CD drive or port and see if that helps.
4] Fix corrupted registry entries
If you wish, you may also fix the corrupted registry manually. Create a system restore point first and then Run regedit to open the Registry Editor. Next, navigate to the following key: In the right pane, click UpperFilters. Delete it. In the right pane, you will also see LowerFilters. Click on it and Delete it too. Restart your computer.
5] Create a registry subkey
If the above manual registry fix does not help you, create a new registry subkey and see if that helps you. Navigate to the following registry subkey: Right-click atapi > New > Key. Type Controller0 and hit Enter. Now right-click Controller0 > New, and then click DWORD(32-bit) Value. Type EnumDevice1, and hit Enter. Next, right-click EnumDevice1, click Modify, type 1 in the Value data box, and then click OK. Restart your PC. TIP: If you are facing this problem you may also see this post – CD, DVD, Blu-ray disc drive is not showing. Maybe the Fix-It will help you. Related reads you may want to take a look at:
If CD/DVD icons are missing, DVD Drive Icon Repair will help restore the missing icons.Optical Drive Tray jammed? This post will show you how to open a stuck CD, DVD, Optical Drive Tray.
We hope something here helps you.
