There might come a time a Kindle user wants to connect their device to a Windows 11/10 computer for various reasons, and while such a connection tends to work flawlessly at times, it’s not always the case in some scenarios. The big question is, then, what should one do if their Kindle fails to connect properly, if at all, to their Windows 11/10 computer? Let’s talk about that.

1] Did you install the Kindle driver?

Plug and play is one of the most important features on Windows 11/10, but not every device supports it right out of the box. The Kindle is one of those devices because it requires the installation of a driver to get going. To install the Kindle driver, right-click on the Start button then select Device Manager from the list that appears. After that, be sure to expand the section that says Portable Devices, and here you should see Kindle, or another name, MTP device. Right-click on your device and click on Update Driver Software. The next step, then, is to select Browse my computer for driver software >  Let me pick from a list of device drivers on my computer > Show compatible hardware. Finally, select MTP USB Device, then click on Next. Follow the instructions after to get the driver up and running.

2] Use a different USB port

Most computers come with more than just a single USB port, therefore, if connecting your Kindle through one fails, just try another. Bear in mind that USB ports tend to fail over time due to regular usage, or if your computer took fall damage. Alternatively, you could also try using a different USB cable, but before doing this, test if the current cable works with other devices because if it does, then the cable is not at fault.

Maybe something is wrong with the software on your computer, so one of the best options, then, is to simply connect the Kindle to a different computer to see if it works. In most cases, connecting a product that is not working to another Windows 11/10 PC doesn’t change anything, but it never hurts to try.

4] Let’s perform a hard reset, shall we?

Here’s the thing, your Kindle might be suffering from hardware issues, so that means, you will have to perform a hard reset to clear things up and return the software to its default factory settings. OK, so to restart your Kindle, press and hold the power button until the product automatically restarts. This should do the trick.

I’m having problems signing in to my Kindle app for Windows

You should now see a security message with a numbered code inside. Copy the code, return to the sign-in section, and use the code as your password. You need to check if the Kindle app is blocked by Microsoft Security or if your PC is part of School or Work; check if the app is allowed to be installed on your PC and not blocked. It is also possible that the app was available on your PC earlier and has been blocked later, and you cannot use it.

How to read eBooks without using Kindle App?

Can I read PDF books in the Kindle App?

Yes, you can do that, but you will need to share the PDF file with the Kindle app. You can do it in Windows or Android app. Once the Kindle app receives the app, it will open PDF in the app and deliver almost the same set of features.